Family / Group Support Services


What We Offer

Intake Appointments

Intake appointments are your first step toward getting the support you need. During this initial meeting, our friendly Community Support Worker will ask about your background, current concerns, goals and any immediate needs to help match you with the right programs or services.

You can expect questions about health, family, housing, income and accessibility needs — all information is kept confidential and used to build a personalized care plan. You don’t need to have all the answers; it’s okay to bring notes or a support person. If you need interpretation, accommodations, or have questions beforehand, let us know and we’ll make the intake process as comfortable and helpful as possible.


Family Support

One-on-one guidance tailored to each individual’s unique needs. Our Community Support Worker will work with clients to build strengths, address challenges, and connect with community resources that promote safety, stability and growth. Services may include goal-focused counselling, skill-building (communication, emotional regulation, problem solving), advocacy, and assistance navigating systems like education, health care and social services. We prioritize respectful, trauma-informed care that empowers young people and their families to reach their goals and stay connected to their community.


Mediation

Family/group mediation offers a respectful, confidential process for resolving parenting, separation and other interpersonal disputes outside of court. A neutral mediator helps participants communicate, identify shared interests, and explore practical solutions that prioritize safety, stability and the best interests of everyone involved. Mediation is voluntary and often faster than litigation; it can preserve relationships, reduce stress and allow families and groups to craft flexible agreements tailored to their needs. We ensure accessible, culturally sensitive support and referrals to community resources when needed.

Contact Us

Do you have any questions, or don’t see a service you’re looking for? Send us an email and we will get back to you shortly!